Privacy Policy
Last updated: May 2026
Slow Burn Psychology is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website.
Information We Collect
Information You Provide
If you contact us through our website, email, or other online forms, we may collect personal information that you voluntarily provide, including:
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Your name
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Email address
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Phone number (if provided)
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Information contained within your enquiry
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited and time spent on the website
This information is used to help us understand website usage, improve functionality, and maintain website security.
How We Use Your Information
We may use personal information collected through our website to:
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Respond to enquiries and requests
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Provide information about our services
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Manage appointments and administrative communications
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Improve the functionality and performance of our website
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Analyse website traffic and user behaviour
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Meet legal, ethical, and professional obligations where required
We will only use your information for the purpose for which it was collected, unless otherwise required or permitted by law.
Cookies and Analytics
This website may use cookies and similar technologies to enhance your browsing experience and improve website performance.
We may use website analytics services to better understand how visitors interact with the website. These services may collect information about website usage in accordance with their own privacy policies.
You can control or disable cookies through your browser settings.
Third-Party Services and External Links
Our website may contain links to third-party websites or services, including Google Maps and other external resources.
We are not responsible for the privacy practices, content, or security of third-party websites and encourage users to review their respective privacy policies.
Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we take reasonable precautions to safeguard information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Clinical Information
Information submitted through website enquiries should be limited to general information about your enquiry.
Please avoid sending sensitive health or clinical information via email unless requested to do so.
If you become a client of Slow Burn Psychology, information relating to your treatment will be managed in accordance with our Client Consent Form and our professional obligations regarding confidentiality, privacy, and record keeping.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Slow Burn Psychology
Email: admin@slowburnpsychology.com.au
If you have provided personal information through this website and would like it corrected or removed, please contact us using the details above and we will take reasonable steps to assist. If you are not satisfied with how we have handled your personal information, you may also lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, website functionality, or business practices.
The most current version will always be available on this website